FAQ

Before you order.

Our team provides order assistance and product documentation support.

Frequently asked questions

What is Bacteriostatic Water?

Sterile water containing 0.9% benzyl alcohol as a preservative, intended for laboratory and research applications.

What sizes are available?

Two formats: 3 mL and 10 mL. Both share the same formulation and documentation approach.

How does volume pricing work?

Per-unit pricing improves at 10 units and again at 20 units. Pricing is calculated independently for each size and discounts are direct reductions from retail, not compounded.

What documentation is available?

Each unit is associated with a lot. Batch records and Certificates of Analysis are organized by lot and published when available.

How do I place an order?

In the United States and Dominican Republic, select your product and quantity and send your order to our team through WhatsApp. Shipping and payment details are confirmed before the order is finalized.

How can I reach support?

Message our team over WhatsApp for order assistance and documentation support.